Terms of Service

The rules and guidelines for using the Riksho platform.

Legal

Clear & Transparent

User Agreement

By using the Riksho app, you agree to our standard terms governing rides, deliveries, and behavior.

Payments

Details on how fares are calculated, our cancellation policies, and how refunds are processed.

Liability & Dispute

Information on insurance coverage, limitation of liability, and the dispute resolution process.

Frequently Asked Questions

Everything you need to know about riding with Riksho.

We use a transparent base rate + per kilometer formula. We strictly do not use dynamic surge multipliers, so you always pay a fair price even during peak hours or rain.

Yes. Every driver on Riksho undergoes a strict physical document verification and background check before they are allowed to accept rides.

Absolutely! You can choose to pay seamlessly via UPI directly to the driver, or pay in cash at the end of your trip.

We have a 24/7 human support team and an in-app SOS button to ensure your safety and resolve any disputes within minutes.

Get the Riksho app

Book rides, send parcels, or manage your fleet — all from one app.