How can we assist you today?
Find quick answers, explore help categories, or connect directly with our 24/7 passenger and partner support desks.
Riders & Commuters
Assistance with daily city rides, fare breakdowns, lost items, and instant wallet refunds.
Drivers & Partners
Fast-track support for daily morning payouts, commercial vehicle KYC, and incentives.
Safety & Enterprise
24/7 live ride monitoring, corporate employee billing, and monthly GST invoices.
Direct Channels
Need Immediate Help? We're on Standby
Whether you're in an active ride, tracking an ongoing trip, or checking a partner payout, our operations team is here for you.
In-App Live Ride Assistance
Customer & Partner Support: support@riksho.com
Grievance & Escalations: grievance@riksho.com
Quick Answers
Frequently Asked Questions
Can't find what you're looking for?
Our dedicated customer support and partner care teams are available 24/7. Reach out directly with your inquiry.
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