Privacy Policy

How we collect, use, and protect your personal information.

Legal

Your data is yours

Location Data

We only track your location when the app is active to provide rides and deliveries safely.

Data Security

Your payment and personal details are encrypted and stored on secure servers with strict access controls.

Third-Party Sharing

We do not sell your personal data. We only share data with essential service providers like payment gateways.

Frequently Asked Questions

Everything you need to know about riding with Riksho.

We use a transparent base rate + per kilometer formula. We strictly do not use dynamic surge multipliers, so you always pay a fair price even during peak hours or rain.

Yes. Every driver on Riksho undergoes a strict physical document verification and background check before they are allowed to accept rides.

Absolutely! You can choose to pay seamlessly via UPI directly to the driver, or pay in cash at the end of your trip.

We have a 24/7 human support team and an in-app SOS button to ensure your safety and resolve any disputes within minutes.

Get the Riksho app

Book rides, send parcels, or manage your fleet — all from one app.