Disclosure Regarding the Utilization of Cookies, Local Storage, Session Identifiers, and Analytics Across the Riksho Web Platform under the DPDP Act, 2023 and IT Act, 2000.
Last Updated: August 2026
This is a legally binding electronic agreement executed under the Information Technology Act, 2000 and the rules framed thereunder.
This Cookie Policy explains how Riksho ("we", "us", or "our") uses cookies, local browser storage, and related web technologies when you visit our website https://riksho.com or access our web portals.
This Cookie Policy is to be read in conjunction with our Customer Privacy Policy and Terms of Service. By continuing to use the Riksho website, you consent to our use of cookies as described herein.
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What Are Cookies and Web Storage?
Cookies are small text files placed on your browser by websites you visit. They help make websites function securely and efficiently, remember user preferences, and provide analytical data to site operators.
Riksho may also utilize HTML5 LocalStorage and SessionStorage to maintain secure session states and improve website responsiveness.
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Categories of Cookies We Use
We categorize cookies and tracking technologies deployed on our website into functional categories:
Strictly Necessary Cookies: Essential for basic website operation, security, CSRF protection, and user session management.
Performance & Analytics Cookies: Gather anonymous telemetry regarding page visits, bounce rates, and navigation paths to help us improve website performance.
Functional & Preference Cookies: Remember your chosen settings such as language selection and theme preferences.
Essential Cookies: Strictly necessary cookies cannot be disabled as they are required for security and core website operation.
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Third-Party Services
Some third-party providers integrated with our web platform may set cookies to power specialized functions:
Key integrations include:
Mapping & Geocoding: Interactive map visualization and distance estimation.
Analytics: Aggregated performance and error tracking.
Content Delivery & Security: Fast page rendering and protection against DDoS attacks.
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How to Manage Cookies
You can manage your cookie preferences through your web browser settings. Most browsers allow you to view stored cookies, delete existing cookies, or block third-party cookies.
Please note that disabling strictly necessary cookies may impact website functionality.
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Questions & Compliance Desk
If you have questions regarding our cookie practices, please contact our Grievance Desk:
Quick answers to common legal, payment, data privacy, and compliance queries.
You can still view public information pages, but interactive features like saved preferences and web account login may not work properly.
Nodal Grievance Redressal & Statutory Compliance
Pursuant to the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the Consumer Protection (E-Commerce) Rules, 2020, and the Digital Personal Data Protection (DPDP) Act, 2023, please find below the designated statutory Grievance Officer details: